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AiiA-Solutions
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About us

DOTS is an innovative end to end solution fully developed by AiiA-solutions, a smart technological and mobility solutions developer for industries based on their business needs, using IoT and AI to find beneficial answers and seamless solutions to unanswered questions and\or unresolved problematics.

DOTS turns the usually tiring and complex delivery journey into an easier and effective one.

It facilitates the delivery process of heavy items from the purchase date to the delivery day.

You don’t need to worry about drivers wasting time trying to reach their destination, or customers complaining about poor services.

MINIMIZE Your Drop-off cost

WITH DOTS, MAKE SURE THAT YOUR BUSINESS DELIVERS PERFECTLY.

WHAT ELSE DOES YOUR CLIENT NEED?

CUSTOMERS

can easily provide their shipping addresses and receive their purchases on time without hassle.

can leave their feedback (Time of delivery / status of delivery / quantity).

TRUCK DRIVERS

can easily reach their destination in an organized and clear manner.

receive orders without going back to the warehouse.

SALESMEN AND WAREHOUSE MANAGERS

organize the whole process from purchase to delivery within few clicks.

TOP MANAGERS

can track the whole operation and order statuses while focusing on the main KPIs related to efficiency and customer satisfaction.

HOW IT WORKS

DOTS was conceived to give each concerned party the information and access they need to make the whole journey easier.

DOTS’ interface was created in a way to help:

THE MANAGEMENT

always be in control of the different jobs and organize them perfectly.

THE DRIVERS

easily complete their jobs and increase their daily productivity.

THE CUSTOMERS

stay satisfied and aware of the process without the need to download an app.

01
CUSTOMER’S
DETAILS
Input the customer’s information in less than 2min at the showroom.
02
ORDER AND LOCATION
CONFIRMATION
Customer receives a secure dedicated URL via sms and email to confirm delivery details at the client’s desired location.
03
ASSIGNING ORDERS
TO DRIVERS
On the delivery day, the warehouse manager assigns the different delivery orders per truck at the warehouse.
04
PROCESSING
ORDERS BY DRIVER
The driver can see a detailed list of orders and their district information.
For each job, the driver can see the customer's name with ETA + distance. They can call the customer if needed as well.
Upon confirming the delivery job, the driver can change to navigation view, cancel the order or confirm arrival after the supervisor’s approval.
In the navigation view, the driver gets step by step directions with quick access buttons.
05
CUSTOMER’S ORDER
TRACKING
On the day of delivery, the customer receives another SMS & email to reconfirm the delivery time.
When the driver chooses a delivery job, the client gets another notification and can track the process live and directly call the driver.
When the driver arrives, the client gets notified to be prepared to receive the goods upon completion of delivery route.
The client gets a final notification to confirm the successful delivery of the purchase.
06
CUSTOMER’S
FEEDBACK
Code to be given to the driver to continue to other deliveries.
Customer feedback sheet.
Inventory check.

DOTS IS YOUR IDEAL ANSWER TO HAVING A FLAWLESS
AND SIMPLE DELIVERY PROCESS.

BENEFITS

END TO END
OPTIMIZED PROCESS
No hassle giving directions to delivery addresses
Organized flow of information between store(s), warehouse(s) and driver(s)
Navigation assistance and tracking
5 notifications on key moments of the delivery process
Inventory check of delivered items
Customer satisfaction level questionaire
AGILE
AND FLEXIBLE
No need for a mobile app download by clients
No need to invest in servers or software
Suitable for complex organizations (multiple stores, warehouse & hundreds of trucks)
EASY
AND INTUITIVE
Optimized algorithm to minimize information for each stakeholder
Quick actions to complete
Simplified interface for clients & drivers
Available in English and Arabic
CONTINUOUSLY
IMPROVED
Can be interfaced with ERP systems
Immediate availability of new improvements
Can optimize delivery grouping and routing based on historical data
Around the clock support team

Get in Touch

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